Legal

Acceptable Use Policy

Last updated: July 9, 2026

This Acceptable Use Policy ("AUP") governs your use of the Cannavate website and services (the "Service") and is incorporated into our Terms of Service. By using the Service, you agree not to engage in the prohibited activities below. Capitalized terms have the meanings given in the Terms of Service.

1. Prohibited activities

You may not, and may not permit anyone else to, use the Service to:

• Violate any applicable law or regulation, including cannabis licensing, seed-to-sale tracking, and inventory reporting requirements;
• Access, automate, or interact with any third-party account or platform (including Dutchie) that you are not authorized to access, or in violation of that platform's terms;
• Provide credentials you are not authorized to use, or use the Service to circumvent authentication, access controls, or rate limits;
• Upload or transmit malware, viruses, or any code designed to disrupt, damage, or gain unauthorized access to systems or data;
• Attempt to gain unauthorized access to the Service, other customers' data, or the underlying infrastructure, or probe, scan, or test the vulnerability of any system without authorization;
• Reverse engineer, decompile, scrape, or copy the Service or its data except as expressly permitted;
• Interfere with or disrupt the integrity or performance of the Service, including through excessive, automated, or abusive request volumes;
• Resell, sublicense, or provide the Service to third parties except as expressly authorized in writing;
• Infringe the intellectual property, privacy, or other rights of any person;
• Submit false, misleading, or unlawful data, or use the Service to harass, defraud, or harm others;
• Remove, obscure, or alter any proprietary notices, or misrepresent your affiliation with any person or entity.

2. Automation responsibility

When you enable automation that acts within your connected accounts, you are solely responsible for ensuring you have authority to do so and for reviewing and verifying the results. You must not use automation in a manner that violates a third party's terms of service or applicable law.

3. Security and account use

You are responsible for maintaining the confidentiality of your credentials, invite codes, and access passwords, and for all activity under your account. Notify us immediately at [email protected] of any suspected unauthorized use or security incident.

4. Enforcement

We may investigate suspected violations and may suspend or terminate access, remove content, or take other action we deem appropriate, with or without notice. We may also report activity to law enforcement or affected third parties where we believe it is required or appropriate. Violations of this AUP are violations of the Terms of Service.

5. Reporting

To report a suspected violation of this AUP, contact us at [email protected].